Here's an email you can send to your agents as you add them to your Business+ or Teams account.
Welcome to dotloop!
Your dotloop account is LIVE and ready for you to use!
If you're a new user, click on the "Get Started" button to create a password and login. If you had an existing dotloop account, you now have a new profile connected to the brokerage. All old loops will be accessible within your old profile and you can toggle between the two by clicking on your initials/photo on the upper right hand corner of your account. If you are currently a paying, Premium member on your own, don't forget to cancel that Premium subscription as it is now covered by your brokerage (directions can be found here)!
Moving forward, we wanted to provide you with some resources that you might find helpful:
Support Site - Type in your questions and search
Recorded Webinars - Access whenever you need; includes MOBILE app training videos
Weekly Webinars - Register for a date and time that works best for you
dotloop Resource Center - Everything listed above, all on one site for your convenience
dotloop YouTube Channel - 1-2 minute videos over specific sections of your dotloop account
Should you need assistance, please don't hesitate to connect with our Support Team at 888-dotloop (888-368-5667), firstname.lastname@example.org or via chat on support.dotloop.com. When prompted for your Member ID, enter your details found on the upper right hand side of your account by clicking the last icon.