As a dotloop user, you can change the password on your account while logged in. If you have forgotten your password and cannot log in, follow these steps to have a reset link sent to the email address associated with your dotloop account.
Resetting a forgotten password
If you are on the dotloop homepage, click Sign in at the top right corner.
Click on the Forgot your password? link below the email and password fields.
Type the email address linked to your dotloop account, followed by the Captcha code that is displayed in an image above the field labeled “Enter the code above”. Complete all fields and click the Request button at the bottom.Note: The Captcha codes are Case Sensitive, but if you entered it incorrectly, the system will generate a new code for you to try again.
An email will be sent to you from dotloop. The email subject will show you the date and time the request was sent, and the subject: Password reset request. Open the email and click the Reset Password button.
Type your new password twice, then click the Save button to finalize the process. You will now be prompted to log in to your account with your new password.Note: The password requirements for dotloop are to have at least 10 characters, with at least one number, one uppercase letter, and one lowercase letter.
Resetting your password while logged in to your account
Click on your profile picture or initials at the top of the page. In the dropdown menu, click the My Account link.
Below your account photo, click the Change password link.
Enter your current password first, followed by your new password twice, then click Save.Note: The password requirements for dotloop are to have at least 6 characters, with at least one number and one letter.