A new feature for the new loops page is the ability to upload your company logo! This option is available to our Business+ and Teams customers within their admin profile. Customizing your logo will replace the dotloop logo at the top left of your loops page and replace it with a logo of your own for you, and your agents!
To begin, ensure you are in your admin profile for the option to appear. Once in the profile, click on your profile icon at the top right, then click on the gear icon next to your admin profile.
You'll now be prompted with the logo upload box. To begin, click Upload Image.
This will open a window where you can search your computer for your logo. Once found, click on the logo, then click Open.
Your logo will appear in the preview window now. At this stage you can crop your image any way you like by clicking and dragging on any of the corners or sides of the selector box (as shown by the little square handles).
Once your logo is cropped to the desired size all that is left is to hit Save!
Now your logo is uploaded and saved! You and your agents will now see it on your loops page!
Q: How do I remove my logo?
A: Currently there is no way to remove a logo, but you can always follow the same steps above to upload a new logo.
Q: Does this logo show on other pages?
A: This logo is only for our new loops page. As we add and update the pages within dotloop to the new experience, this logo will show on these pages, but not on any of the old dotloop pages. The process for changing the logo on those pages can be found here.
Q: What file type can I upload?
A: We allow most image file types including jpg/png/jpeg/tiff/bmp/gif/wbmp.